borneo88Privacy Policy

This page describes what we collect when you use borneo88 and how we keep that data protected. We take your privacy seriously and handle all personal information according to applicable data protection laws in the jurisdictions where we operate. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or access our platform from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, we collect certain information to verify your identity, process payments, and provide customer support.

Our borneo88 privacy policy is transparent about what data we hold, who has access to it, and how long we retain it. We do not sell your personal information to third parties. We share data only with payment processors, identity-verification services, and legal authorities when required by law. You have the right to request access to your data, correct inaccuracies, and ask us to delete information when no longer needed.

If you have questions about how we handle your data or wish to exercise your privacy rights, contact our support team in English via live chat, email, or phone. We respond to all data requests within the timeframe required by applicable law.

What Data We Collect on borneo88

Account Registration Information

When you create a borneo88 account, we collect your full name, date of birth, email address, phone number, and a password of your choice. We use this information to create your account, send you notifications about deposits and withdrawals, and contact you if we detect suspicious activity. Your email and phone are also used for account recovery if you forget your password.

Identity Verification Documents

Before you can deposit or access games on borneo88, we require identity verification. We collect scans or photos of your government-issued ID (KTP, passport, or driver's license), proof of address (utility bill or bank statement), and a selfie holding your ID. We encrypt these documents and store them on secure servers. We use this information to comply with anti-money-laundering (AML) regulations and to prevent fraud. We retain these documents for as long as your account is active, plus a retention period required by law.

Security: We encrypt all identity documents and store them on servers with restricted access. Only our compliance and support teams can view these documents.

Payment and Transaction Data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we collect transaction records including the amount, date, time, and payment method. We also record your account balance, deposits, withdrawals, and any activity on borneo88 (bets placed, games played, winnings, losses). This data is used to process payments, detect fraud, and comply with financial regulations. We retain transaction records for a minimum of five years as required by law.

Device and Connection Information

We collect information about the device you use to access borneo88, including your device type (Android phone, iPhone, desktop), operating system version, browser type, and IP address. We also log your login times and locations. This information helps us detect unauthorized access, prevent account takeover, and optimize our platform for different devices and networks.

Cookies and Tracking

borneo88 uses cookies to remember your login session, store your language preference, and track your activity on our site. Cookies are small text files stored on your device. We use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them). You can disable cookies in your browser settings, but this may limit your ability to use borneo88 fully.

How We Use and Protect Your Data on borneo88

Data Usage and Third-Party Processors

We use your data to provide borneo88 services, process payments, verify your identity, detect fraud, and respond to customer support requests. We share your data with third-party processors only when necessary: payment processors (to authorize DANA, e-wallet, and bank transfers), identity-verification services (to confirm your documents), and legal authorities (when required by law or court order).

Our payment processors and identity-verification partners are bound by confidentiality agreements and may not use your data for their own purposes. We do not sell your personal information to advertisers, data brokers, or other third parties.

Data Storage and Jurisdiction

Our servers may be located outside your jurisdiction. By using borneo88, you consent to your data being transferred to and stored in countries other than Indonesia. We apply the same security standards to all data regardless of server location. If you do not consent to international data transfer, you should not use borneo88.

Your data rights on borneo88

You have the right to request access to your data, correct inaccuracies, request deletion, and object to processing. Contact our support team to exercise these rights.

Data Retention and Deletion

We retain your account information for as long as your account is active. If you close your account, we retain your data for a period required by law (typically 5-7 years for financial records) to comply with AML and tax regulations. After this period, we delete or anonymize your data. If you request deletion before the retention period expires, we may not be able to comply if legal or regulatory requirements mandate retention.

Security Measures

We protect your data using encryption (SSL/TLS for data in transit, AES-256 for data at rest), firewalls, and access controls. Only authorized borneo88 staff can access your personal information. We conduct regular security audits and penetration testing. However, no security system is completely impenetrable; we cannot guarantee absolute protection against all cyber threats.

Your Privacy Rights

You have the right to:

Request access to all personal data we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your data (subject to legal retention requirements).
Object to processing of your data for marketing or profiling.
Request a copy of your data in a portable format.
Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact our support team with your request. We respond within 30 days or the timeframe required by applicable law.

Changes to This Policy

We may update this privacy policy at any time by posting a revised version on this page. Your continued use of borneo88 after any update constitutes acceptance of the revised policy. If we make material changes that affect how we use your data, we will notify you via email.

borneo88 is committed to protecting your privacy while providing a secure platform for sports betting, live-dealer games, and slots. If you have any questions about this policy or how we handle your data, contact our support team. We are available in English and respond to all privacy inquiries promptly.