borneo88Terms of Use

When you create an account on borneo88, you agree to our terms of use. These terms set out the rules for account opening, deposits, withdrawals, bonus eligibility, and dispute resolution. We enforce these terms consistently across all users and all jurisdictions where our services operate.

Our borneo88 platform is available only in jurisdictions where online gaming and sports betting are permitted by local law. We do not offer our services where such activities are prohibited. Users are responsible for verifying that their access and use of borneo88 comply with their own jurisdiction's law.

This page outlines your rights and obligations when you use borneo88. If you have questions about any term, contact our support team via live chat, email, or phone. We respond in English and can clarify any policy or procedure.

Account Opening and Eligibility on borneo88

Who Can Open an Account

To open an account on borneo88, you must be at least 18 years old and a resident of a jurisdiction where our services are legal. You provide your full name, date of birth, email address, and phone number. We verify this information against government records and payment databases to prevent fraud and money laundering.

We do not permit multiple accounts per person. If we detect duplicate accounts, we reserve the right to suspend or close them without notice. Account holders are responsible for keeping their login credentials confidential. We are not liable for unauthorized access if you share your password or leave your device unattended.

Identity Verification and Account Activation

Before you can deposit or place any selection on borneo88, we require identity verification. You submit a government-issued ID (KTP, passport, or driver's license), proof of address (utility bill or bank statement), and a selfie holding your ID. These documents are encrypted and stored securely. Verification typically completes within one working day.

If we cannot verify your identity or if documents appear fraudulent, we may suspend your account pending further investigation. We reserve the right to request additional documentation at any time to comply with anti-money-laundering regulations.

Deposits, Withdrawals, and Bonus Terms on borneo88

Deposit Methods and Procedures

borneo88 accepts deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers through mobile banking, local payment, online payment, and e-wallet. E-wallet deposits settle instantly; bank transfers process within standard banking hours. We do not charge deposit fees, though your payment provider may apply their standard charges.

Deposits are non-refundable once credited to your account. If you believe a deposit was processed in error, contact our support team immediately with your transaction reference. We investigate and may reverse the deposit if we confirm an error on our end.

Withdrawal Eligibility and Processing

You may withdraw your account balance at any time, subject to the following conditions: your account must be verified, you must have no active bets or pending selections, and you must withdraw to the same payment method you used to deposit. If you deposited via mobile banking, your withdrawal returns to local payment. If you used a online payment virtual account, the refund goes to your personal e-wallet account.

Withdrawal requests are subject to verification checks. We review your account for unusual activity, compliance issues, and anti-money-laundering requirements. Once approved, we initiate the transfer to your payment provider. E-wallet withdrawals typically settle within their standard windows; bank transfers follow banking hours and inter-bank settlement schedules. We do not charge withdrawal fees.

Bonus Terms and Conditions

borneo88 may offer promotional bonuses to new or existing users. Any bonus is subject to specific terms, including minimum deposit amounts, playthrough requirements, and game restrictions. Bonus terms are displayed at the time of offer and must be accepted before the bonus is credited.

Bonuses are non-transferable and may not be withdrawn as cash. If you meet the playthrough requirement, any winnings from the bonus are added to your account balance and become withdrawable. If you do not meet the requirement within the specified timeframe, the bonus expires and is forfeited.

Account Suspension and Closure

We reserve the right to suspend or close your borneo88 account if we detect: fraudulent activity, multiple accounts, use of prohibited payment methods, violation of these terms, or breach of local gaming regulations. If we suspend your account, we notify you via email with the reason. You may request an appeal within 30 days.

If we close your account, any remaining balance is held for 90 days pending final verification. After 90 days, unclaimed balances are forfeited. We do not refund balances for accounts closed due to violation of these terms.

Dispute Resolution and Jurisdiction Notice

If you have a dispute with borneo88, contact our support team first. We aim to resolve all disputes within 14 days. If we cannot reach agreement, either party may escalate to an independent arbitrator. Arbitration is binding and conducted in English.

borneo88 services are available only where local law permits. We do not offer our services in jurisdictions where online gaming is prohibited. Users are responsible for verifying that their access and use comply with their own jurisdiction's law. If you access borneo88 from a prohibited jurisdiction, we may suspend or close your account without refund.

Liability and Indemnification

borneo88 is provided on an "as-is" basis. We do not guarantee uninterrupted service, and we are not liable for losses due to technical failures, network outages, or force majeure events. You indemnify borneo88 against any claims arising from your use of the platform, including claims by third parties.

Our maximum liability for any claim is limited to the amount you deposited in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

• Keep your account credentials confidential and change your password regularly.
• Verify your identity promptly after account creation to avoid deposit holds.
• Review bonus terms before accepting any promotional offer.
• Monitor your account activity and report any unauthorized access immediately.
• Understand that withdrawals may be delayed during holidays and bank closures.
• Contact support if you have questions about any term or policy.

These terms are effective as of the date you create your borneo88 account. We may update these terms at any time by posting a revised version on this page. Your continued use of borneo88 after any update constitutes acceptance of the revised terms. If you do not agree with any change, you may close your account.